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Privacy Policy

Onceptual Media Inc. is a Canadian-based media agency providing creative, production, and digital services to clients locally and internationally. We are committed to protecting your privacy and handling personal information responsibly in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR) for individuals located in the European Union and other international jurisdictions.

1. Information We Collect

We may collect personal information directly from you when you interact with our website or services, including:

  • Full name

  • Email address

  • Phone number

  • Company or agency name

  • Project inquiries, creative briefs, or booking details

  • Billing and payment information (when applicable)

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device and operating system

  • Website usage data (pages visited, time spent)

This information is collected to ensure website functionality, improve user experience, and maintain security.

2. How We Use Your Information

Onceptual Media Inc. uses personal information only for legitimate business purposes, including:

  • Responding to inquiries and providing media services

  • Managing client projects, bookings, and communications

  • Processing payments and contracts

  • Improving our services, content, and website performance

  • Meeting legal, regulatory, and accounting obligations

We do not use personal information for purposes that a reasonable person would find inappropriate.

3. Legal Basis for Processing (GDPR)

For individuals located in the European Union or other GDPR-covered jurisdictions, we process personal data under the following lawful bases:

  • Consent – when you submit inquiries or opt into communications

  • Contractual necessity – to provide requested services

  • Legitimate interests – to operate and improve our business

  • Legal obligation – to comply with applicable laws

You may withdraw consent at any time.

4. Consent

By using our website or providing personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.
Consent may be withdrawn at any time by contacting us, subject to legal or contractual restrictions.

5. Disclosure of Personal Information

Onceptual Media Inc. does not sell or rent personal information.

We may disclose personal information only:

  • To trusted third-party service providers (e.g., website hosting, payment processing, analytics), under confidentiality agreements

  • When required by law or legal process

  • To protect our rights, property, safety, or business operations

6. International Data Transfers

Personal information may be stored or processed in Canada or other countries where our service providers operate.
When information is transferred outside Canada or the EU, we take reasonable steps to ensure appropriate safeguards are in place to protect your data.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we continuously review and improve our security practices.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law, after which it is securely deleted or anonymized.

9. Your Rights (Canada & GDPR)

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete data

  • Withdraw consent for data processing

  • Request deletion of your data (where legally applicable)

  • Object to or restrict certain types of processing (GDPR)

  • Request data portability (GDPR)

Requests may require identity verification and must be submitted in writing.

10. Cookies and Analytics

Our website may use cookies and similar technologies to analyze traffic and improve functionality. You can control or disable cookies through your browser settings, though some features may not function properly.

11. Third-Party Links

Our website may contain links to third-party websites. Onceptual Media Inc. is not responsible for the privacy practices or content of external sites.

12. CASL Compliance

Onceptual Media Inc. complies with Canada’s Anti-Spam Legislation (CASL):

  • We only send commercial electronic messages (CEMs) to individuals who have consented to receive them.

  • All CEMs include our contact information and a clear, easy way to unsubscribe.

  • Consent can be withdrawn at any time by following the unsubscribe instructions or contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Onceptual Media Inc.
Email: info@onceptualmedia.com
Location: Canada

Cookies Policy

This Cookies Policy explains how Onceptual Media uses cookies and similar technologies on our website. This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. Cookies help websites function properly, improve user experience, and provide analytical information.

2. How We Use Cookies

Onceptual Media Inc. uses cookies for the following purposes:

Essential Cookies

  • Necessary for the website to function and cannot be disabled.

  • Enable core features such as security, accessibility, and page navigation.

Analytics and Performance Cookies

  • Help us understand how visitors interact with our website by collecting information such as page views, traffic sources, and usage patterns.

  • Used to improve website performance and content.

Functional Cookies

  • Remember your preferences (such as language or region) to provide a more personalized experience.

We do not use cookies for direct advertising or behavioral profiling.

3. Third-Party Cookies

We may allow trusted third-party services (such as analytics providers) to place cookies on our website. These third parties may collect information about your online activities over time and across different websites, subject to their own privacy policies.

4. Consent and Cookie Management (GDPR)

If you are located in the European Union or another jurisdiction that requires consent, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize your cookie preferences

You may change or withdraw your consent at any time through your browser settings or any cookie management tools available on our website.

5. Managing Cookies Through Your Browser

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored

  • Delete existing cookies

  • Block all or specific cookies

Please note that disabling cookies may affect the functionality and performance of our website.

6. Data Collected Through Cookies

Information collected through cookies may include:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs

This data is used only for analytical, functional, and security purposes.

7. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on this page with a revised effective date.

8. Contact Information

If you have questions about our use of cookies or this Cookies Policy, please contact:

Onceptual Media Inc.
Email: info@onceptualmedia.com
Location: Canada

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